This privacy policy explains how we use any personal information we collect about you when you use our website or make a booking at one of our venues.

TOPICS

  • What information do we collect about you?
  • How will we use that information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us, book a function or make a reservation at one of our venues. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions or use our reservation software. Website usage information is collected using cookies.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to process your request, manage your supplied details and, if you agree, to email you with our newsletter and to inform you about events, special offers, and other products and services we think may be of interest to you. You may also opt-in to communication by using our website reservation software, Resy.

WE WILL NOT SHARE YOUR INFORMATION WITH THIRD PARTIES 

In processing your data, we may send your details to, and also use information from, credit reference agencies and fraud prevention agencies. Your data is stored securely via encryption on secure servers.

MARKETING

We would like to send you information about our venues, our special offers, events, new openings, details of other products and services of ours a which may be of interest to you. If you have registered your details with us, we believe we have a legitimate interest in advising you, through our informative newsletters, about industry news and general news about our business.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our group.

If you no longer wish to be contacted for marketing purposes, please email us at this address: hello@monokrome-music.com

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email
hello@monokrome-music.com or write to us as at the following address: 85 Gloucester Road, Brighton, BN1 4AP.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies, but you may find that some of our website features may not function as a result.

OTHER WEBSITES

Our website may contain links to other websites. This privacy policy only applies to monokrome-music.com website, so when you link to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was created in August 2019.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy policy or information we hold about you:

MUSIC INDUSTRY SERVICES

Get in touch to see how we can
help you.